Banner – Unversity Medicine Annual Report

2023 Annual Report

2023 Annual Report Stories of innovation, discovery, and teamwork were the highlights of the year in 2023, and I am excited to share them with you here. Though uncertainty remained surrounding COVID-19, our teams were resilient and never wavered to provide the best care for our patients and community. We continued to be agile - adapting to the many challenges that came our way. We moved with purpose to serve those who depend upon us most and we had some fun along the way. Creating, enhancing, and maintaining partnerships continues to be a top priority for Banner – University Medicine in Southern Arizona. Our commitment to this community has never been stronger nor more prominent as we joined our community by gathering and supporting beloved organizations like the National Alliance on Mental Illness, Ronald McDonald House, the American Heart Association and El Tour de Tucson, to name a few. In addition, our partnership with the University of Arizona and the College of Medicine Tucson remains strong and collaborative. Our dedication to finding health care workforce shortage solutions led us to meaningful collaborations and direct employment pathways with organizations like Pima Joint Technical Education District (JTED), Pima Community College, and Kino College. We hosted the second annual Diamond Children’s prom night with more than 50 teenage patients. They had a night to remember in the Arizona football facility where they experienced this rite of passage in a safe environment. We expanded our clinical operations to include additional ambulatory clinics, primary care offices and a cardiovascular surgery center. We made healthcare more accessible and convenient by continuing to offer telehealth appointments, which went from 0 in 2019, to 70,755 by the end of 2023. Our vision to provide highly specialized burn care within our community became a reality as our Burn Program officially expanded, allowing us to care for wound patients while providing the ability to receive care and heal locally, without having to travel outside of Tucson. The stories of healing were powerful. You will read more about patients who defied the odds and inspired others to give back.

Sarah Frost Chief Executive Officer

Banner – University Medical Center Tucson Banner – University Medical Center South

Bob Evani CEO of Banner – University Medical Group and president of Banner Academics

As we look back on our collective accomplishments of the past year, we know our community and team members were the driving force behind all we do. As we head into 2024 with new ideas, further advanced technology, and a laser sharp focus on outstanding care, we are excited to see what’s in store for us. This report is dedicated to our incredible teams who show up every day to support Southern Arizona. Your commitment to providing exceptional care was stronger than ever, though we know the sacrifices that came with it. Thank you from the bottom of our hearts for being here for each other and for our patients.

Culinary Craft

Clinical Stats

DESIGNER TO ADD ICONS TO E Culinary Craft 307,445 patient meals served 15,456 breakfast burritos 21,421 cups of coffee 10,000 gallons of soup 15,307 salads 7,983 Mobile Meals for the commu Page 2: Community Impact (keep red header with same content) El Tour de Tucson Partnership : The Banner – University Medicine success, and this year represented the fourth year Banner – Unive sponsor. More than 8,200 riders – at least one from every state – sponsor for El Tour, Banner was able to name Pima Joint Technica primary beneficiary in 2023, earning them a $25,000 donaBon. JT health and wellness of our community through health career edu more than $800 million to the Tucson community and by partner 50 community non-profit organizaBons to collecBvely raise more chariBes through their parBcipaBon. The donaBon to JTED will im ( add photo) OH BABY! Congratulations to Cristina Lopez and Porfirio Leyva on the birth of their son, Sebastian. He was the first baby born in 2023 at B-UMCT on January 1st at 8:41am, weighing 7 lbs and 8 oz. Charles Fullylove

704,791 patient meals served 103,393 breakfast burritos

23,442 surgeries 117,583 total ED visits 32,921 inpatient admissions 135,000 outpatient registrations 763,428 outpatient clinic visits 2,754 babies delivered Longest tenured employee – Charles Fullylove retired in January 2024 after 49 years of service in the Cardiovascular ICU

51,937 cups of coffee 14,060 gallons of soup 32,353 salads

Community Impact Banner – University Medicine community partnerships are part of our foundation for providing a caring, healing environment for our patients, as well as serving as a means for our health care organization to give back to the community we serve. We are proud to share a few exceptional

examples of the impact of our partnerships. El Tour de Tucson Partnership: The Banner – University Medicine 2023 El Tour de Tucson was a great success, and this year represented the fourth year Banner – University Medicine has served as the title sponsor. More than 8,200 riders – at least one from every state – rode in El Tour. In serving as the title sponsor for El Tour, Banner was able to name Pima Joint Technical Education District (JTED) as the El Tour primary beneficiary in 2023, earning them a $25,000 donation. JTED will use the funds to impact the health and wellness of our community through health career education. Each year, Banner contributes more than $800 million to the Tucson community and by partnering with El Tour, we enable more than 50 community non-profit organizations to collectively raise more than $5 million for their respective charities through their participation. The donation to JTED will impact health care for years to come. JTED Project Search: Training future generations the skills to help serve our community is a part of Banner – University Medicine’s academic mission. Our partnership with Pima JTED includes an internship program called Project Search for young adults with disabilities. Students are trained within both of our hospital campuses, providing students quality, hands-on training and career exploration opportunities. The goal for each intern upon completion of the program is to turn these skills into employment within our community. Selection for the program is made through a competitive application and in-person interview process. These young adults are giving us their best and they are a welcome part of the Banner – University Medicine team! Kino College Partnership: To meet the growing need for health care workers in Arizona and to ensure Arizona has the resources needed to keep our community healthy, Banner – University Medicine has partnered with Kino College to recruit, train and hire future certified clinical medical assistants. The courses are taught at Banner – University Medicine North and feature hands-on training with our team of health care experts.

giving us their best and they are a welcome part of the Banner – University Medi can learn more about the JTED training program here: https://bit.ly/3dj59CF:

Kino College Partnership: To meet the growing need for health care workers in ensure Arizona has the resources needed to keep our community healthy, Banne Medicine has partnered with Kino College to recruit, train and hire future certified medical assistants. The courses are taught at Banner – University Medicine Nort hands-on training with our team of health care experts. If you are interested in ap visit: https://kinocollege.edu/ https://www.bannerhealth.com/newsroom/press-releases/banner-and-kino-colleg medical-training-partnership

JTED Project Search: Training future generations the skills to help serve our com part of Banner – University Medicine’s academic mission. Our partnership with Pim includes an internship program called Project Search for young adults with disabil are trained within both of our hospital campuses, providing students quality, hands and career exploration opportunities. The goal for each intern upon completion of to turn these skills into employment within our community. Selection for the progra through a competitive application and in-person interview process. These young a

Dunkin’ Partnership: 2022 PROM: Banner – University Medicine held the first ever Diamond Children Center Prom thanks to a partnership with the Dunkin Joy in Childhood Foundatio us with a generous gift to host prom. The event was held on April 30 at Arizona S was a great success. Amazon donated amazing gifts to raffle off including a big-s pods, iPad and speakers, while the Dunkin' Joy In Childhood Foundation provide

Dunkin’ Partnership: 2023 PROM: Banner – University Medicine held the second annual Diamond Children’s Medical Center Prom thanks to a partnership with the Dunkin Joy in Childhood Foundation who provided us with a generous gift to host the event. Held on March 4, 2023 at Arizona Stadium, patients enjoyed a “Glow” themed night which included Gadabout glow in the dark glam sessions, appearances by University of Arizona mascots – Wilbur, Wilma and the cheerleaders, a DJ, arcade games, a glow in the dark silent disco, Beads of Courage bracelet making, a Ben’s Bells painting activity and lots of raffle items that included flatscreens, hover boards, Nintendo Switch’s, designer purses, Kendra Scott jewelry, Bose headphones and several themed baskets donated by our healthcare teams. Diamond Children’s Play Zone: We broke ground! On October 27, we celebrated the groundbreaking for the new 7,000 square foot play zone that will provide space for Banner Child Life specialists to help hospitalized children build coping skills, decrease anxiety, address their psychosocial well being, and prepare them for procedures and treatments, while serving to reduce trauma and recovery time, lifting the spirits of young patients.

Clinical Impact Our clinical impact upon the communities we serve is felt each day by our patients and their families. We also impact the health and wellness of our community and the nation through research, clinical excellence and awareness. Here are a few outstanding examples of our clinical contributions.

Fetal Medicine Program: We established the Fetal Medicine Program at Diamond Children’s Medical Center, becoming Arizona’s first center for comprehensive fetal diagnosis and treatment. The absence of a fetal surgery center and limited national services prolong uncertainties for families facing congenital anomalies - this groundbreaking initiative brings newfound hope to families in need. This also eliminates the need for out of state travel, revolutionizing care for Arizona. This center brings cutting - edge capabilities to the Southwest, along with our compassionate team of fetal/pediatric surgeons, maternal-fetal medicine specialists, neonatologists, geneticists, social workers, and pediatric/fetal subspecialists in various fields. Led by Kenneth Liechty, MD, we are proud to be transforming fetal medicine in Arizona.

here: https://healthsciences.arizona.edu/newsroom/news-releases/ center-receives-highest-nci-designation-comprehensive

UACC Clinical Excellence: The University of Arizona Cancer Center, a department of Banner – University Medical Center Tucson, was named one of the 7 best hospitals in Arizona for cancer treatment by the U.S. News and World report. The National Cancer Institute (NCI) renewed the University of Arizona Cancer Center’s status as an NCI-Designated Comprehensive Cancer Center for a new five-year period. The UArizona Cancer Center is the only Comprehensive Cancer Center designated by the NCI within Arizona. Working with its clinical partner, Banner - University Medicine Tucson, there are two clinical and research locations: the Cancer Center North Campus and the Cancer Center Orange Grove Campus. These locations house comprehensive oncology multi disciplinary care clinics, including medical, surgical, radiation oncology, clinical trials, supportive care services and prevention clinics. Banner- University Medicine and Arizona Athletics: Banner – University Medicine and the University of Arizona expanded their partnership through a collaboration with Arizona Athletics. Banner – University Medicine provides access to world class, academic medical care for athletes and an enhanced sports medicine care model for Arizona student athletes. To help support injury prevention and overall wellness for student-athletes from all of the university’s athletic teams, Banner – University Medicine oversees the coordination of their care while also providing certified athletic trainers to supplement Arizona Athletics’ sports medicine staff. Leave uacc clinical excellence: BUT ADD THIS LOGO BELOW BUILDING REMOVE ECMO Clinical impact blue bar -leave. Remove COVID research sec*on and replace with: Fetal Medicine Program : We established the Fetal Medicine Program at Diamond Children’s Medical Center, becoming Arizona’s first center for comprehensive fetal diagnosis and treatment. The absence of a fetal surgery center and limited naBonal services prolong uncertainBes for families facing congenital anomalies- this groundbreaking iniBaBve brings newfound hope to families in need. This also eliminates the need for out of state travel, revoluBonizing care for Arizona. This center brings cupng -edge capabiliBes to the Southwest, along with our compassionate team of fetal/pediatric surgeons, maternal fetal medicine specialists, neonatologists, geneBcists, social workers, and pediatric/fetal subspecialists in various fields. Led by Kenneth Liechty, MD, we are proud to be transforming fetal medicine in Arizona. ( INSERT PIC) Page 5 Orthopedics and Arizona Athle*cs Partnership : Banner – University Medicine and the University of Arizona expanded their partnership through a collaboraBon with Arizona AthleBcs. Banner – University Medicine provides access to world class, academic medical care for athletes and an enhanced sports medicine care model for Arizona student athletes. To help support injury prevenBon and overall wellness

Advances in Trauma Care : Burn Unit Opening: Banner - University Medicine's Burn Program ribbon cutting ceremony to showcase its augmented inpatient and o burn services. Located within the Trauma Center, the Burn Program Medical Center Tucson treats patients with a variety of burn injuries and electrical. Services are provided to those with minimal burn wou percent of the total body surface area. Banner-University Medicine’s nearly $90,000 grant from the Catholic Foundation for the Dioceses programing for our Southern Arizona patients.

In-House Hospital School: Diamond Children’s Medical Center is proud to have an in-house hospital school program. Our teacher provided 2, 139 interventions to our pediatric patients in 2023. Our program offers: • Bedside instruction that is developmentally appropriate and customized to the cognitive level of the patient • Educational activities to enhance classwork • Family assistance and guidance in navigating academic efforts for their chronically ill child • Resources for educational materials and learning strategies • Awareness and educational training for classmates to help a newly diagnosed child return to school comfortably • Consultation with school teachers, special education departments, and school psychologists to ensure the child gets the support needed when they return to school.

College of Medicine – Tucson Partnership: Students from the College of Medicine - Tucson receive hands-on, expert medical training at Banner – University Medical Center Tucson South, as well as the ambulatory clinics around Southern Arizona.. Of the 108 students in the class of 2023 College of Medicine – Tucson graduates, 44 percent accepted residency training programs in Arizona, helping to address Arizona’s physician shortage. In addition, 51% of all graduates chose residencies in primary care, a much needed field of specialty for our community. In 2023, the college was 17th in the nation in U.S. News & World Report’s Most Diverse Medical School rankings. In partnership with Banner, the college offers 64 graduate medical education programs across all specialties with 64 residents, 22 ACGME-accredited residencies, 131 fellows and 41 fellowship training programs. UArizona/Banner faculty-physicians lead and share their vast clinical expertise while also treating patients within our two hospitals.

Patient Stories Transplant and Burn Providing the best possible outcomes for our patients represents the passion behind the services we deliver as health care providers. Being able to share the heartwarming success stories of our patients serves as inspiration for our team members and we are happy to share a few stories that exemplify the exceptional care provided by our teams.

Burn Survivor Honored During UArizona Football Game: Corey Roper was treated for 2nd and 3rd-degree burns on his chest, back, arm, neck, chin, stomach, and side at Banner University Medical Center Tucson for severe burns after the twelve year old tried a TikTok challenge that involves alcohol and fire. Corey received treatment from Marc Mathews, MD, burn, trauma surgery and surgical critical care specialist, and Lourdes Castanon, MD, surgeon and director of the Banner – University Medicine’s Burn Program. Thanks to the establishment of the Banner – University Medicine’s Burn Program in 2022, patients no longer need to be transported and schedule follow-up visits in Phoenix. Corey’s mom, Tiffany Roper, used the experience to raise awareness by sharing their story to help prevent other children from attempting to do any social media challenges. Corey is undergoing physical therapy with the Banner Burn team and recovering from his burns.

Tucson/Chicago Kidney Transplant Patients/Donors Meet For the First Time: The summer of 2019, Frank Pompa, 44, was prompted to visit a doctor as he was being cleared to work for a mine in Safford, AZ. He had played college baseball, was very active, never went to the doctor and was suddenly diagnosed with end-stage kidney failure with only 10 percent kidney function and immediately started on dialysis twice a week. Frank was placed on the United Network for Organ Sharing’s National Transplant (UNOS) wait list. Siblings have a one in four chance of being genetically identical, making them natural donor candidates. Frank reached out to his family and his sister, Joely Sanders, 52, was immediately willing to donate her kidney to her brother but she was not a match. She remained committed to becoming a donor to help someone else in need. Thanks to the partnership between the Banner – University Medicine Living Kidney Donor Program and the national UNOS program, the organizations found a genetic kidney donor match for Frank and someone in need who genetically matched Joely. Both Frank and Joely live in Arizona and they were matched Tony and Tracey Gonzalez, patients who live in Illinois. On October 19, 2023, Tracey’s kidney was donated, transported and transplanted to Frank in Tucson at Banner – University Medical Center Tucson and Joely’s kidney was donated, transported and transplanted to Tracey’s husband, Tony in Chicago at Advocate Christ Chicago. The patients met one another for the first time, joined by their transplant care teams who share their touching story and the logistics involved in transporting and transplanting live kidneys across states and time zones. SW Regional Trauma Conference Reunites Police Officer with EMR and Medical Team Who Saved His Life: The 2023 Southwest Regional Trauma conference reunited a Tucson police officer who lost both his legs during a hit and run collision. He was reunited with the officers, paramedics and surgery team who saved his life. During the conference, officer Kyle Lorenz was surprised by the emergency response and medical team when he was on stage addressing the participants of the conference. He was beyond grateful to be reunited with the people who saved his life. Officer Lorenz shared how he was tragically hit by a drunk driver while responding to a separate hit and run collision as he was getting out of his patrol car.

2023 Tucson Community Impact

$18M Charity care & financial assistance for patients

$ 31 M Health profession education and training programs

$ 20 M Public programs with unpaid costs

for patients (Medicaid & Medicare)

$ 1B Total investment in the Tucson Community

$ 20 M University of Arizona academic enhancement contribution

$884M Tucson team member salaries

$27 M Construction for growth and expansion projects

Find your future at Banner Health Visit BannerHealth.com/Careers to learn more and apply.

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